Hiring a DMM
Here are some questions to ask when hiring a DMM:
Seniors, busy professionals, small business.
Review the scope of the work before you agree to start working with the DMM. Often this is accomplished at the initial meeting.
What is your background and education?
Do you have Errors & Omissions insurance? If you want the DMM to act as a Power of Attorney or Executor, you will also need to ask if they have Errors & Omissions insurance with additional Fiduciary coverage.
Ask to see the industry standards and code of ethics. AADMM is committed to promoting high standards of client services provided by members. Click here to link to our Code of Ethics: https://secure.aadmm.com/standard-of-practice-code-of-ethics/
What are your fees? Do you charge hourly or by the project? Do you charge for travel? Some DMM’s offer a free initial consultation (by phone or in person) — ask in advance for their policy on first meeting charges. Most DMM’s charge for their services on an hourly basis, with rates varying by geographic area
served. In addition to the hourly rates, most DMM’s charge for their travel time and for out-of-pocket expenses, such as postage. Be sure that you understand the billing arrangements before the work begins. Some DMM’s request payment at the time of service and others bill on a monthly or bi-weekly basis.
If your DMM is active in community organizations such as a chamber of commerce, religious organization, community action groups, or a local provider’s council, connections with these groups will help your DMM better serve you since they will be able to refer you to other professionals and resources in your community.
References could include clients or their family members, professional colleagues such as attorneys and CPA’s, Financial Advisors, etc. Ask the references whether the DMM is respectful, dependable, efficient, empathetic, and professional in manner. Has the DMM been patient and willing to explain complicated issues? Has the reference felt confident and comfortable in the relationship and with the work provided by the DMM? Does the DMM work efficiently with documents and records, assuring the client uninterrupted access to them?